To better serve the growing digital label market, Mark Andy (St. Louis, Missouri) has added 9 print professionals to the company over the past 6 months to support the continued development of its Digital Business Unit in Canada and the U.S. With over 250 digital hybrid installations in the region, year-over-year sales increases, and the recent expansion of its digital hybrid portfolio with the introduction of the Digital Series iQ Press, the OEM “has invested to ensure even more successful results in 2021 and beyond.”
Joining the Digital Service Team are Mat Nelson, Keith Tweten and Kurt Albeck. Nelson is a Digital Service Technician primarily responsible for service and maintenance of the inkjet presses and moved to the Digital Business unit from the Mark Andy Flexographic training group, having extensive experience with Performance Series and 2200 presses. Tweten completed his training on Digital One and Digital Pro and will be cross-trained on inkjet technology. Albeck joined the inkjet team in November of 2020 and will work primarily with the installation of new presses. “As we scale the service team, we strengthen our regional coverage, guarantee timely service response, and minimize customer downtime,” said Clark Mansur, Digital Service Director at Mark Andy.
Mansur also highlighted the promotions of Rob Balash and Agustin Fernandez. “We are excited to promote Rob Balash from a Preventative Maintenance Technician for flexo to a Field Technician in our Digital Business Unit, as he brings extensive flexo knowledge and experience to our hybrid solutions,” Mansur added. Fernandez has accepted a new position as Digital Parts and Contracts Administrator. In the new role, he’ll be responsible for all digital customer billing, inkjet-related digital parts sales, contact placement, renewal and entitlement, and will assist with regular financial reviews of the Digital Service Department’s operation.
To support the digital prepress operation and new sales installations, Mark Andy chose two Digital Workflow Solutions Managers, Terry Milano and Jack Bazzell, who joined the team to help streamline workflows and optimize efficiency. Supplementing the sales team are Ted Bright, who re-joined the group in October of 2020 as a Digital Sales Manager in the Midwest, and Johnny Bass, the new Digital Sales Manager for the Western region. Bass is the Mark Andy Digital equipment technical sales expert responsible for representing Mark Andy’s digital sales channel in 9 states. He comes to the OEM with a wealth of corporate leadership and capital equipment sales experience . “My intention is to use my background knowledge and experience to serve customers and help them meet and exceed their business goals,” said Bass.
“Johnny’s professionalism, integrity, network of contacts and hard work has enabled him to develop a proven track record of sales excellence,” said Dave Medlar, Vice President of Digital at Mark Andy. “His background includes sales leadership positions within various industry suppliers’ organizations, making him a strategic add to the Mark Andy sales roster. Aside from all the knowledge and experience these 9 people are bringing to Mark Andy, we are excited about the opportunities we have to deepen our commitment to our customers and the industry we serve,” Medlar added. “Each new member of the digital team understands our mission to be a Total Solutions Partner to the printing industry, and the customers’ supplier of choice through high-quality and innovative solutions that drive customer profitability, and are fully dedicated to helping Mark Andy meet that gold standard.”
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